After a few days of silence and embarrassment, LG Electronics began to give some explanation to the sudden stop sales of the new LG Watch 2 Urban, expected in stores in recent days and remained on the shelves just six days before being finally withdrawn.
As reported by the Telegraph (and subsequently confirmed by the South Korean company), the smartwatch would contain a component which reduces the quality of the image on the display. It is not therefore a is withdrawn from the market as a precaution for safety reasons, but simply of performance.
So reads the statement from LG Electronics:
For reasons of market competition and relations with suppliers we are not able to communicate the specifics of the problem that led us to this decision.However, we may disclose that this is a hardware problem linked to a new advanced component that we inserted into the device and which we never used in any wearable device before. […] During a very thorough test duration thousands of hours under difficult conditions, we found that this component did not reach the levels of quality standards of LG and could potentially affect image quality throughout the life of the product.
Local 2 LG Watch was – albeit for a few days – the first Android 3 g and LTE connectivity with Wear smartwatch. The device is characterised by a circular display from 1.38 “P-OLED with resolution 480×480 and 248ppi density, a processor Qualcomm Snapdragon 400 from 1.2 GHz, 768 MB RAM, 4 GB of internal memory, 3 g connectivity, LTE, Bluetooth, WiFi and battery 4.1 from 570mAh.
Is currently not clear whether LG will invoke product units already sold, nor if the smartwatch will return to the market in updated version. So ends the Societypically press release:
We thank our customers and fans for their understanding to understand that we did not take this decision lightly, but as we want to give them the best experience LG, this was the right decision.
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